Privacy Policy
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Effective Date: August 6, 2026
Gold Ridge Appliance Repair (“Gold Ridge Appliance Repair,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our appliance repair services.
Information We Collect
We may collect the following types of information:
- Name
- Email address
- Phone number
- Service address
- Billing information (when applicable)
- Appointment details
- Communications you send to us
- IP address, browser type, device information, and website usage data
How We Use Your Information
We use your information to:
- Schedule and provide appliance repair services.
- Respond to inquiries and customer support requests.
- Process payments.
- Send appointment confirmations and service updates.
- Improve our website and customer experience.
- Comply with legal obligations.
- Prevent fraud and protect our business.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You may disable cookies through your browser settings; however, some website features may not function properly.
Google Analytics
We may use Google Analytics or similar analytics services to understand how visitors use our website. These services collect anonymous information such as pages visited, time spent on the website, browser type, and device information.
Information Sharing
We do not sell your personal information.
We may share your information with trusted third-party providers only when necessary to:
- Process payments
- Schedule appointments
- Provide customer support
- Host our website
- Send email or SMS notifications
- Comply with legal requirements
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure.
Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt out of certain marketing communications.
- Request information regarding how your data is used.
California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA).
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us using the information available on our Contact page.